Administrative Support Specialist

3 weeks ago


Basking Ridge, New Jersey, United States Ampcus Full time
Job Title: Admin Support Clerk

Ampcus Inc is a certified global provider of a broad range of Technology and Business consulting services. We are seeking a highly motivated candidate to join our talented team.

Responsibilities:
  • The successful candidate will support Indirect Sales Enablement through several aspects, including Data Analysis, System Troubleshooting, Communication, Inventory Management, and Field Specialization. This will require up to 50% travel within the Atlantic North Market.
  • Data Analysis: The candidate will create and maintain relationships with Market Indirect Sales teams to be the funnel of feedback from the field, defined as Master Agent locations, to the Market Indirect team to identify and scale best practices and opportunities in a timely manner.
  • Inventory Management: The candidate will create and maintain relationships with Indirect Inventory teams to understand shipping methodologies and practices, as well as creating and enhancing existing protocols to ensure a high level of efficiency at the field level for Master Agents.
  • Tier 1 Optix Troubleshooting: The candidate will have Supervisor access to Optix, for the purpose of being a SME reference point for Master Agent locations. This will enable quicker resolutions to systems issues, scale workaround quicker, and create linkage to the systems teams internally to best understand how to continue to move forward system improvements.
  • Communication: The candidate will ensure that all members of the Market Indirect Team are aware of best practices, issues, systems workarounds and insights to be able to communicate back with Master Agents, as well as internal partners.
Preferred Experience:
  • 7-10 years of office experience, 5 years of retail experience, 2 years of sales experience, 2 years project management experience
Education:
  • College Degree Preferred


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