Owner Relations Coordinator

3 weeks ago


Palm Coast, Florida, United States Distinctive Beach Rentals Full time
Job Description

**About the Role**

We are seeking a highly skilled Client Success Manager to join our team at Distinctive Beach Rentals. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with property owners, ensuring the retention, performance, and profitability of your assigned portfolio.

Key Responsibilities:

  • Portfolio Management: Review and analyze portfolio performance, identifying opportunities for growth and improvement.
  • Owner Communication: Develop and maintain strong relationships with property owners, ensuring timely and effective communication regarding property needs and concerns.
  • Collaboration: Work closely with Property Care Managers to achieve objectives related to owner satisfaction and develop relationships within the local community for business development opportunities.
  • Problem-Solving: Identify and resolve issues related to property performance, owner satisfaction, and revenue growth.
  • Reporting and Analysis: Provide regular reporting and analysis on portfolio performance, identifying trends and areas for improvement.

Requirements:

  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with property owners, Property Care Managers, and other stakeholders.
  • Analytical Skills: Strong analytical skills, with the ability to analyze data and identify trends and areas for improvement.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve complex issues related to property performance and owner satisfaction.
  • Collaboration Skills: Strong collaboration skills, with the ability to work effectively with Property Care Managers and other stakeholders to achieve business objectives.

Benefits:

  • Competitive Salary and Commission Structure: A competitive salary and commission structure, with opportunities for growth and advancement.
  • Comprehensive Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.
  • Professional Development Opportunities: Opportunities for professional development and growth, including training and education programs.

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