Accounts Receivable Specialist

4 days ago

Irvine, California, United States GLOVIS America, Inc. Full time
About GLOVIS America, Inc.

GLOVIS America, Inc. is a leading third-party logistics provider headquartered in Irvine, CA. With a strong commitment to delivering exceptional service to our customers and vendors, we strive to exceed industry standards in the automotive, freight forwarding, parts distribution, used car, and fuel industries.

Job Summary

The Analyst - Operations Administration position is a critical role in managing end-to-end accounts receivable collection processes and driving measurable improvements. As a key member of our team, you will be responsible for ensuring policies and procedures are adhered to for A/R aging monitoring and collection processes, while maintaining positive vendor relationships.

Key Responsibilities
  • Manage AR Collections Performance: Develop a specific methodology for each customer to cater to the most effective collection approach without damaging business relationships.
  • Conduct Root Cause Analysis: Resolve delayed payments by working with customers and other departments.
  • Produce Weekly AR Aging: Filter all pending requests to back out and produce collectible AR lists.
  • Provide AR Aging Reports: Send monthly aging reports to customers and the operational team to maintain awareness and operations-to-customer communications.
  • Process AR Reversals and Internal CM: Maintain SAP with accurate AR data.
Requirements
  • Excellent Communication Skills: Required for effective collaboration with customers and internal teams.
  • Critical Thinking and Problem-Solving: Required for analyzing and resolving complex collection issues.
  • Proficient PC Skills: Required for working with MS Office and SAP.
  • Intermediate Excel Skills: Required for data analysis and reporting.
Education and Experience
  • High School Diploma/GED: Required for this role.
  • Bachelor's Degree: Preferred for advanced roles.
  • 1-2 Years of Direct Experience: Required in collection, AR management, and/or billing.
  • 2-5 Years of Direct Experience: Preferred in accounting, logistics, operations, and process improvement.
Working Conditions

The Analyst - Operations Administration position is based out of our Irvine, CA office, with typical office environment characteristics, including low-level noise exposure. Communication with employees and field partners will be primarily conducted via phone and email.

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