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Medical Office Coordinator

2 months ago

Mt Vernon, Illinois, United States Deaconess Full time
Job Summary

This role is crucial to the efficient scheduling of patient appointments at Deaconess. The ideal candidate will possess excellent communication skills and be able to provide a positive experience for all patients, both over the phone and in person.

Key Responsibilities
  • Provide exceptional customer service to patients and their families
  • Manage patient appointments and schedules with accuracy and efficiency
  • Collaborate with healthcare teams to ensure seamless patient care
  • Maintain confidentiality and handle sensitive patient information with discretion
Requirements
  • Strong computer skills and proficiency in office software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; associate's or bachelor's degree preferred