Area Service Manager

14 hours ago


Wilmington, Massachusetts, United States Trane Technologies Full time
Job Summary

Trane Technologies is seeking an experienced Area Service Manager to lead our service team in Wilmington, MA. As a key member of our team, you will be responsible for providing strategic leadership and oversight to ensure exceptional customer satisfaction and service delivery.

Key Responsibilities
  • Oversee service coordination to respond efficiently to customers and ensure technicians are trained and skilled to meet customer needs.
  • Effectively manage and develop a team of service employees, driving continuous improvement through performance management and technical training programs.
  • Maximize cash flow by ensuring timely invoicing, managing expense budgets, and increasing service team utilization.
  • Ensure environmental, health, and safety compliance within the service team and provide training to employees to maintain a safe and productive work environment.
Requirements
  • Bachelor's degree in engineering, engineering technology, business, or equivalent from a four-year college or university.
  • Minimum of four years' experience in an industrial sales business setting and three years' experience in managing teams, processes, and budgets.
  • Knowledge of Salesforce preferred.
  • Valid driver's license with no major or frequent traffic violations.
What We Offer

Trane Technologies offers competitive compensation and comprehensive benefits, including health insurance, holistic wellness programs, 401K match, paid time off, and educational and training opportunities. We are an equal opportunity employer and welcome applications from qualified candidates.



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