Executive Leader

6 days ago

Washington, United States Urbanairparks Full time
Job Summary

Urban Air is seeking a visionary leader to drive success and maintain a fun culture. This individual will provide overall leadership, vision, and direction on initiatives and operating standards while fostering a positive atmosphere for guests and staff.

Key Responsibilities
  • People
    • Hire, train, and mentor staff to develop their skills
    • Cultivate a team environment that provides exceptional customer service
    • Implement and execute staff training programs
    • Assist in selecting and developing Area Leads and Certified Trainers
    • Lead and influence managerial staff through effective motivation
    • Ensure execution of employee recognition and incentive programs
    • Maintain a strong community presence through partnerships
  • Operations
    • Maintain a safe, clean, and secure environment for guests and staff
    • Responsible for all aspects of the operation, including entertainment, food, beverage, attractions, and property
    • Continuously improve operational execution through attention to detail and adherence to operating standards
    • Provide direction to the management team and ensure staff performance
    • Promote positive employee relations and uphold operational standards
  • Financials
    • Capitalize business opportunities through company marketing strategies
    • Maintain systems for fiscal responsibility, including inventory control
    • Assure staffing levels and management coverage to maximize customer experience
    • Analyze financial reports and develop action plans to grow revenue and control expenses
Qualifications
  • Ability to enthusiastically interact with others
  • Strong character and good judgment in decision-making
  • Experience in hospitality, preferably in theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
  • 3+ years of experience in facility operations and management
  • Demonstrated ability to develop team members and achieve expected store financial results
  • Professional, energetic, self-motivated, and able to motivate others
  • Intermediate computer skills in Microsoft Office (Excel, Word, PowerPoint)
  • Professional grooming and conduct
  • Adaptability, flexibility, and enthusiasm for the business
  • Strong communication skills and ability to establish working relationships
About Urban Air

Urban Air is the preeminent indoor adventure park and market leader in location-based entertainment. The company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

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