Sales and Events Coordinator

1 week ago

Winter Haven, Florida, United States Home2 Suites Winter Haven Full time
Job Summary

We are seeking a highly organized and detail-oriented Sales and Events Coordinator to join our team at Home2 Suites Winter Haven. As a key member of our sales team, you will be responsible for providing exceptional administrative support, conducting research, and preparing reports to drive sales growth and customer satisfaction.

Key Responsibilities
  • Conduct research and prepare statistical reports to support sales efforts
  • Provide high-level administrative support, including preparing correspondence, managing function room events, and group blocks
  • Assist customers with meeting planning from inquiry to execution
  • Manage group blocks, including reservation requests, rooming list entry, and group wash
  • Participate in daily, weekly, and monthly meetings as assigned by the General Manager
  • Coordinate cross-departmental communications for daily arrivals and provide clear communication of hotel amenities
  • Ensure prompt servicing of groups and accounts
  • Take the initiative to support other departments and be willing to cross-train and cover the Front Desk as assigned by the General Manager
Requirements
  • High School Diploma or equivalent
  • Excellent oral and written communication skills
  • Interpersonal and time management skills
  • Guest relation and problem-solving/service recovery skills
  • Work varied shifts, including nights, weekends, and holidays
  • Proficiency with Microsoft Office 365 programs
  • Appropriate professional appearance and demeanor
  • Passion for excellence and exceeding expectations
  • Attention to detail, organizational skills, and follow-through
Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools, or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include a close vision of a computer screen.

Other Requirements
  • Regular attendance in conformance with the standards, which may be established by Naples Hotel Group from time to time, is essential to the successful performance of this position.
  • Upon employment, all employees are required to fully comply with Naples Hotel Group rules and regulations for the safe and efficient operation of the hotel facilities.

*Employment is conditional on candidate's successful completion of pre-hire drug and background screening*

Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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