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Overnight Operations Manager

2 months ago

Boston, Massachusetts, United States SIXT USA Full time
Job Summary

We are seeking a highly skilled and experienced Junior Branch Manager to join our team at SIXT USA. As a key member of our operations team, you will be responsible for leading our branch team and driving the growth and profitability of our business.

Key Responsibilities
  • Leadership and Management: Provide guidance and support to your team members, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Customer Service: Deliver exceptional customer service, resolving issues and ensuring customer satisfaction.
  • Operations Management: Oversee the day-to-day operations of the branch, including managing inventory, scheduling, and staff performance.
  • Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, while maintaining profitability.
  • Training and Development: Provide training and coaching to staff members, helping them to develop their skills and advance in their careers.
  • Performance Management: Conduct regular performance reviews, providing feedback and coaching to staff members to help them improve their performance.
Requirements
  • Education: Bachelor's degree preferred, with a minimum of 2 years of work experience in sales and customer service, and 2 years of supervisory experience.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong understanding of sales and customer service principles.
  • Experience: Minimum of 2 years of experience in a supervisory role, with a strong background in sales and customer service.
  • Language: Ability to communicate in English, with a strong preference for bilingual or multilingual candidates.
Benefits
  • Paid Time Off: Enjoy paid vacation, sick leave, and holidays.
  • Health and Wellness: Receive comprehensive medical, dental, and vision insurance, as well as a 401(k) plan.
  • Professional Development: Participate in ongoing training and development opportunities to help you advance in your career.
About Us

SIXT USA is a leading global mobility service provider, with a strong commitment to customer satisfaction and employee development. We offer a dynamic and supportive work environment, with opportunities for growth and advancement.