Security Specialist

6 days ago


Alexandria, Virginia, United States Roundel Full time
About Roundel

Roundel is a leading retail company with a strong commitment to providing a safe and secure shopping environment for our guests. As a Fortune 50 company, we have a global presence with over 400,000 team members worldwide.

About the Role

We are seeking a highly skilled and motivated Security Specialist to join our team. As a Security Specialist, you will play a critical role in maintaining a safe and secure environment for our guests and team members.

Key Responsibilities
  • Support sales by welcoming and engaging guests and team members at the front of store
  • Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
  • Respond to and accurately document security incidents
  • Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
  • Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
  • Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
  • Submit appropriate documentation in the system for all incidents following AP policy and procedures
  • Understand and appropriately use the video system
  • Model working safely while maintaining a clean store for guests and team members
  • Provide service and a shopping experience that meets the needs of the guest
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Requirements
  • Must be at least 18 years of age or older
  • High school diploma or equivalent
  • Meet any state or local licensure and/or other legal requirements related to the position
  • Welcoming and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Effective communication skills
  • Work both independently and with a team
  • Manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
What We Offer

We offer a competitive benefits package, including financial and education benefits, as well as well-being and beyond benefits. We are an equal opportunity employer and welcome applications from diverse candidates.


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