IT Support Specialist
3 weeks ago
We are seeking a skilled IT Support Specialist to join our team at DataServ Integrations. As an IT Support Specialist, you will play a crucial role in providing technical support to our customers, ensuring their technology systems are running smoothly and efficiently.
Key Responsibilities:
* Provide technical support to customers via phone, email, and on-site visits
* Troubleshoot hardware and software issues, including laptops, desktops, smartboards, projectors, printers, and sound systems
* Maintain and update technical documentation to ensure accurate and up-to-date information
* Participate in customer team meetings and special projects as assigned
Requirements:
* Relevant prior work experience in IT support
* Strong Microsoft product skills, including Outlook, Excel, Teams, and SharePoint
* Mechanically inclined; ability to use hand tools and climb ladders
* Meet physical demands of the position, including the ability to lift and handle up to 45 pounds of materials
What We Offer:
* Competitive compensation package, including 10 paid holidays, PPTO, discretionary bonuses, 401K (with match), medical, dental, vision, life, STD, and LTD benefits
* Opportunities for professional growth and development
* Collaborative and supportive work environment
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We look forward to hearing from you
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