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Enterprise Sales Executive

2 months ago

New York, New York, United States Slack Enterprise Full time

Job Summary

We are seeking an exceptional Enterprise Sales Executive to join our team at Slack Enterprise. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our presence in the Retail & Consumer Packaged Goods (CPG) vertical.

Key Responsibilities

  • Own the full sales cycle from lead to close, establishing lasting relationships with senior executives and decision-makers.
  • Foster new relationships for Slack through outbound efforts, helping to educate customers on the value of our platform throughout the adoption cycle.
  • Navigate key decision-makers to build Slack awareness within organizations, identifying customer needs and collaborating with our team to ensure customer success.
  • Initiate, negotiate, and close new and renewal contracts with customers, communicating and organizing/escalating issues appropriately.
  • Collaborate with different members of the Accounts team to build strategic adoption plans for customers, preparing and educating them on new features and releases.
  • Monitor and identify adoption and utilization trends, providing recommendations based on customer business needs and usage patterns.
  • Conduct periodic customer health-checks with an emphasis on customer happiness, serving as the voice of the customer and collecting feedback to drive continuous improvement.

Requirements

  • 8+ years of Enterprise Account Executive experience, preferably in an Enterprise SaaS organization.
  • Relevant sales experience, with a proven track record of managing a pipeline and closing large contracts.
  • Excellent communication skills, both with customers and within an organization.
  • Shown negotiation and closing skills, with a consistent track record of navigating within Enterprise and Large Enterprise organizations.
  • Ability to develop senior-level relationships quickly and effectively, presenting to senior managers and the C-suite.
  • Ability to handle multiple opportunities simultaneously at various stages of the buying process, taking an active interest in increasing customer satisfaction and deepening customer relationships.
  • Ability to be flexible and adaptive, with a Bachelor's degree required.

About Us

At Slack Enterprise, we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives, such as equal pay, employee resource groups, and more. We welcome all and are an Equal Employment Opportunity and Affirmative Action Employer.