Operations Director

3 days ago


Summerville, South Carolina, United States Chick-fil-A Full time
Job Description

Job Title: Operations Director

Job Summary:

The Operations Director is a key leadership role within our organization, responsible for ensuring the smooth operation of our stores. This position requires a results-driven individual who can motivate and lead a team to achieve exceptional operational execution, maintain a remarkable environment, and drive balanced profitability.

Key Responsibilities:

  • Ensure proper training and standards are maintained, resulting in high scores in evaluations
  • Lead weekly team meetings to discuss performance metrics, develop leaders, and communicate business needs
  • Maintain a balanced profit approach through intentional focus on labor, food cost, and inventory management
  • Partner with the Human Resources department to interview and select top talent
  • Coach and develop team members, team leaders, and person-in-charge
  • Build talent pipelines within the team, recognizing and developing individuals with leadership potential
  • Provide fair, objective, and constructive performance feedback
  • Build team culture and morale

Requirements:

  • Be at least 18 years of age
  • 1-3 years of leadership experience
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 10-65 lbs on a regular basis
  • Have the ability to stand for long periods of time
  • Bachelor's degree preferred

Benefits:

  • Competitive salary
  • Paid vacation and sick leave
  • Medical insurance
  • Paid leadership training and development opportunities
  • High emphasis on work-life balance


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