Appointment Coordinator

1 week ago


Wichita Falls, Texas, United States Auto Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team at Auto Inc. in Wichita Falls, TX. As a key member of our Service Department, you will be responsible for coordinating appointments for new and current customers to help maintain business in the Service Department.

Key Responsibilities:
  • Answer incoming phone calls and schedule appointments for vehicle maintenance and repairs
  • Initiate outgoing phone calls to customers for follow-up, schedule confirmations, and status updates for their vehicles
  • Greet customers and offer assistance
  • Coordinate with the staff to assist with the customer's vehicle needs
  • Miscellaneous administrative tasks
Requirements:
  • Valid TX DL and acceptable driving record, acceptable background review, and negative drug screen
  • High school diploma or the equivalent
  • Basic math, reading and writing skills
  • Strong mental aptitude
  • Strong verbal communication skills
  • Strong personal initiative
  • Ability to use a computer and 10 key calculator
Working Conditions:

The employee will work indoors or outdoors in a professional auto shop office environment.

Please note that this job description is not an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.



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