Mortgage Loan Officer Assistant

2 days ago

Washington, Washington, D.C., United States Fulton Financial Corporation Full time

About the Role

We are seeking a highly skilled and detail-oriented Mortgage Loan Officer Assistant to join our team at Fulton Financial Corporation. As a key member of our mortgage banking team, you will provide administrative support to Mortgage Loan Officers and Mortgage Sales Managers, ensuring the smooth operation of our loan processing and underwriting functions.

Responsibilities

  • Set up and maintain accurate and complete mortgage loan files, ensuring compliance with regulatory requirements.
  • Assist customers and prospects throughout the loan process, providing exceptional customer service and enhancing business relationships.
  • Gather and verify necessary documentation to support loan applications, ensuring timely and accurate processing.
  • Coordinate communication between realtors, title agents, and customers to facilitate loan settlements and approvals.
  • Enter and close referrals in our Fulton Financial Corporation connect system, ensuring accurate and up-to-date records.
  • Manage and maintain marketing programs and tools, such as Loan Officer Toolbox, to support business development and growth.
  • Assist in maintaining Loan Officer calendars for client meetings, sales calls, and other bank meetings.
  • Coordinate with our marketing coordinator to fulfill Loan Officer marketing needs for flyers and trade show events.
  • Enter data into our loan origination system, ensuring accurate and timely processing.
  • Act as a liaison between Loan Officers, realtors, customers, and processing staff to ensure clear and constant communication.
  • Frequently communicate directly with customers to obtain information and documentation for mortgage applications and cost estimates.
  • Work with customers to structure residential mortgage loans, presenting various loan programs and benefits.
  • Review underwriting guidelines, structure loans, and submit to the automatic underwriting system, ensuring compliance with regulatory requirements.
  • Schedule, coordinate, and attend settlements, ensuring smooth and efficient loan closings.

Qualifications

We require a High School Diploma or equivalent, with 2 or more years of mortgage banking experience and 1 or more years of administrative experience, including Microsoft Office. If you have a passion for delivering exceptional customer service and a strong attention to detail, we encourage you to apply.

Benefits

In addition to a competitive salary, this role is eligible for a commission plan and offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) program with employer match, and paid time off programs.

NMLS Registration

This position may require registration in the Nationwide Mortgage Licensing System and Registry. If registered, you will be notified in writing.

EEO Statement

Fulton Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

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