Auto Parts Store Team Lead

4 days ago


Sanger, California, United States O'Reilly Auto Parts Full time
About O'Reilly Auto Parts

O'Reilly Auto Parts is a leading retailer of automotive parts and accessories. Our company has a proven track record of growth and stability, with numerous opportunities for career advancement.

Job Summary

We are seeking an experienced Retail Service Specialist to join our team in Retail Sales. The successful candidate will be responsible for providing exceptional customer service, managing store operations, and supporting sales initiatives.

Key Responsibilities
  • Lead the retail showroom team in delivering excellent customer service and executing sales programs.
  • Supervise customer service levels, including telephone etiquette and processing of online orders.
  • Ensure timely processing of special orders, outside purchases, and returns/exchanges.
  • Maintain accurate records of merchandise, core charges, and warranties.
  • Delegate Image Maker and merchandising tasks as assigned.
  • Perform store opening/closing duties, including day end procedures and security checks.
Requirements
  • Strong communication skills and ability to obtain RSS Certification.
  • Prior retail sales experience, preferably in auto parts.
  • Automotive systems and repair knowledge.
  • ASE Certification or equivalent.
  • Fluency in multiple languages (Spanish highly desired).
Benefits
  • Competitive wages & paid time off.
  • Stock purchase plan & 401k with employer contributions starting day one.
  • Medical, dental, & vision insurance with optional flexible spending account.
  • Team member health/wellbeing programs.
  • Tuition educational assistance programs.
  • Opportunities for career growth.
About Us

O'Reilly Auto Parts is an equal opportunity employer. We administer hiring decisions without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.



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