Customer Service Representative

1 week ago


Vacaville, California, United States Wingstop Restaurants Full time

Job Summary:

As a Guest Service Team Member at Wingstop Restaurants, you will be responsible for delivering exceptional customer service by:

  • Acting as the face and voice of Wingstop to all guests who walk into the restaurant
  • Providing guests with authentic, positive, and genuine experiences
  • Interacting with guests by greeting them, answering the phone, taking and delivering orders
  • Ensuring a clean and welcoming environment for guests
  • Collaborating with the team to achieve sales and customer satisfaction goals

Key Responsibilities:

  • Deliver World Class service to guests
  • Provide exceptional customer service
  • Work effectively in a fast-paced environment
  • Meet sales and customer satisfaction goals
  • Collaborate with the team to achieve business objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to work a variety of shifts, including evenings, weekends, and holidays


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