Customer Service Representative
1 week ago
Job Summary:
As a Guest Service Team Member at Wingstop Restaurants, you will be responsible for delivering exceptional customer service by:
- Acting as the face and voice of Wingstop to all guests who walk into the restaurant
- Providing guests with authentic, positive, and genuine experiences
- Interacting with guests by greeting them, answering the phone, taking and delivering orders
- Ensuring a clean and welcoming environment for guests
- Collaborating with the team to achieve sales and customer satisfaction goals
Key Responsibilities:
- Deliver World Class service to guests
- Provide exceptional customer service
- Work effectively in a fast-paced environment
- Meet sales and customer satisfaction goals
- Collaborate with the team to achieve business objectives
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to work a variety of shifts, including evenings, weekends, and holidays
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