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Customer Service Representative
2 months ago
Location: Vacaville, CA
Job Type: Full-Time
Salary: $16.00/hr - $19.00/hr
About UsGMC of Vacaville is a dynamic dealership dedicated to delivering exceptional customer service and top-quality GMC vehicles. We're committed to hiring passionate individuals who are eager to grow professionally and personally.
Job DescriptionWe're seeking a professional, friendly, and detail-oriented Receptionist to be the first point of contact for our customers. This role plays a crucial part in delivering a warm and welcoming experience to all visitors and supporting our team with administrative tasks. The position will also require making calls to clients for service appointments, so strong organizational skills are essential.
Responsibilities- Greet and assist customers in a professional and courteous manner.
- Manage a high volume of customer inquiries via inbound/outbound calls and emails.
- Make calls to clients to schedule service appointments.
- Maintain and organize appointment schedules efficiently.
- Support the sales and service departments by responding to client inquiries promptly.
- Maintain confidentiality when dealing with sensitive information.
- Perform administrative and clerical duties as assigned.
- Ensure the front desk is tidy and presentable, with all necessary materials in place.
- Must be at least 18 years old.
- Valid Driver's License.
- Authorized to work in the United States without sponsorship.
- Strong organizational skills with the ability to manage multiple tasks.
- Professional phone etiquette and excellent customer service skills.
- Basic understanding of administrative and clerical procedures.
- Proficiency with computers, internet, and Microsoft Office Suite.
- Ability to multitask in a busy environment with attention to detail.
- Positive attitude, friendly demeanor, and willingness to learn.
- Competitive pay: $16.00/hr - $19.00/hr.
- Medical, Dental, and Vision Insurance.
- 401k plan with matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for growth and professional development.
- Complete paid training programs for career advancement.
- Employee vehicle purchase plans.
- Family-oriented culture with structured support.
- Job security with long-term career potential.
- Employee recognition programs.
- Discounts on vehicle, service, and parts purchases.
We're committed to creating a supportive work environment that fosters growth and development. If you're passionate about delivering exceptional customer service and are eager to grow professionally, we'd love to hear from you.
GMC of Vacaville is an equal opportunity employer and prohibits discrimination and harassment of any kind. We're committed to providing a work environment free of discrimination and harassment.
