Customer Service Representative
5 days ago
U-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, maintaining a high level of quality and cleanliness.
- Answer questions and educate customers about U-Haul products and services, promoting our brand and values.
- Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
- Install hitches and trailer wiring, ensuring safe and secure connections.
- Fulfill propane and drive a forklift, maintaining a high level of safety and efficiency.
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
- Career stability and opportunities for advancement.
- Competitive compensation and benefits package.
- On-the-job education and training.
- A supportive and collaborative work environment.
U-Haul is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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