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Customer Service Representative

2 months ago

Vacaville, California, United States Taymax Group Full time
Member Services Representative

Vacaville, CA

Pay: $16.50/hour

We're committed to delivering exceptional customer experiences at Planet Fitness. As a Member Services Representative, you'll play a key role in creating a positive and welcoming environment for our members.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members, and guests
  • Handle front desk activities, including answering phones, checking members in, and signing up new members
  • Facilitate updates to member accounts and respond to member questions and concerns
  • Maintain the neatness and cleanliness of the club
Requirements:
  • High school diploma or equivalent required
  • Customer service background preferred
  • Basic computer proficiency
  • Punctuality and reliability are a must
  • Ability to work independently and as part of a team
Physical Demands:
  • Continual standing and walking during shift
  • Continual talking in person or on the phone during shift
  • Occasional lifting up to 50 lbs

Taymax Group is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request.