Customer Service Representative
4 days ago
We are seeking a highly skilled and customer-focused Contact Center Representative to join our team at Travis Credit Union. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our members through inbound calls, emails, and live chats.
Key Responsibilities- Provide world-class customer support through all member support channels with a focus on first-contact-resolution and problem-solving for account inquiries.
- Identify opportunities to deepen the member relationship by promoting and educating members around new products and services based on the member contact reason.
- Manage product/service inquiries of a more complex nature, i.e. Certificates, Individual Retirement Accounts, etc.
- Follow proper Contact Center policies and procedures when handling different topics.
- Use proven decision-making skills when handling exceptions to policies or procedures within assigned authority.
- Properly identify, research, and resolve issues using multiple software applications.
- Passionate about helping people, and able to learn quickly and acquire the knowledge to assist members accurately.
- Must be detail-oriented with above-average active listening skills.
- Proficient in MS Office products (Word, Excel, Outlook).
- Strong interpersonal and professional written and verbal communication skills to handle inquiries and issues with tact and diplomacy.
- Ability to interact with diverse groups of people and be a team player.
- Ability to work in a fast-paced, team-oriented environment.
Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks like employee loan and credit card discounts.
Travis Credit Union is an Affirmative Action Employer EOE/Individual with Disability/Veteran Status
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Travis Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travis Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members through inbound calls, emails, and live chats.Key ResponsibilitiesProvide world-class customer support through...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States U-Haul Full timeCustomer Service Representative OpportunityU-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need, and maintaining our equipment.Responsibilities:Assist...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States JoAnn Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales through product knowledge and innovative merchandising, and maintaining a high level of productivity...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul products and...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Taymax Group Full timeMember Services RepresentativeVacaville, CAPay: $16.50/hourWe're committed to delivering exceptional customer experiences at Planet Fitness. As a Member Services Representative, you'll play a key role in creating a positive and welcoming environment for our members.Key Responsibilities:Provide exceptional customer service to members, prospective members, and...
-
Customer Service Representative
1 week ago
Vacaville, California, United States All Weather Aluminum Full timeAbout All Weather AluminumWe are a company that builds dreams, striving for the highest quality, finest craftsmanship, and most energy-efficient and elegant designs.Our team of professionals, creators, and collaborators work together to make it happen.Job DescriptionWe are seeking a driven, imaginative, and creative person to join our team as a Customer...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States All Weather Aluminum Full timeAbout All Weather AluminumWe are a leading manufacturer of high-quality aluminum products, committed to delivering exceptional customer experiences. Our team of professionals, creators, and collaborators work together to design and build innovative solutions that meet the needs of our customers.Job SummaryWe are seeking a highly motivated and...
-
Customer Service Representative
3 weeks ago
Vacaville, California, United States Wise Auto Group Full timeJob DescriptionWise Auto Group is a leading automotive company that has been serving customers for over 100 years. We are committed to hiring passionate individuals who want to excel in their careers and make a difference in the industry.We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Lowe's Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.Key Responsibilities:Customer Service:...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Taymax Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer ServiceProvide a superior level of customer service to...
-
Customer Service Representative
3 weeks ago
Vacaville, California, United States U-Haul Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining a positive and professional work environment.Key ResponsibilitiesAssist customers...
-
Customer Service Representative
1 month ago
Vacaville, California, United States Salvation Army Full timeMission Statement of The Salvation Army: The Salvation Army is a global organization, part of the universal Christian Church, dedicated to spreading the message of the Bible. Motivated by a profound love for God, our mission is to share the gospel of Jesus Christ and address human needs in His name without discrimination. PRIMARY OBJECTIVE The Customer...
-
Administrative Customer Service Representative
2 weeks ago
Vacaville, California, United States Clark Pest Control Full time**Job Summary**Clark Pest Control is seeking a highly motivated and customer-centric Administrative Customer Service Representative to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, answering phone calls, and resolving customer complaints in a timely and professional...
-
Vacaville, California, United States Clark Pest Control Full timeAbout Clark Pest ControlWe are a leading provider of pest control services in California and northwestern Nevada, dedicated to making the lives of our customers pest-free, worry-free, and just plain better.Job SummaryWe are seeking an Administrative Customer Service Representative to join our team. As a key member of our administrative staff, you will be...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Taymax Group Full timeMember Services RepresentativeVacaville 154 Browns Valley Parkway, Vacaville, CA, United States of America Pay : $ $16.50 It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. Key Responsibilities •Greet members, prospective members and guests, providing...
-
Automotive Customer Service Representative
1 month ago
Vacaville, California, United States Wise Auto Group Full timeJoin Our Team at Wise Auto Group!Are you ready to embark on a fulfilling career in the automotive sector? Wise Auto Group is seeking dedicated Automotive Customer Service Representatives to engage with our online clientele. We are devoted to fostering a supportive environment for our employees, equipping them with the essential tools to deliver an...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Michaels Stores Full time**About Michaels Stores**At Michaels Stores, we're committed to delivering an exceptional customer experience. As a Service Team Member, you'll play a vital role in helping customers find what they're looking for and ensuring a fast and friendly checkout experience.**Key Responsibilities:**Deliver friendly customer service and help customers shop our...
-
Customer Service Representative
4 days ago
Vacaville, California, United States Wise Auto Group Full timeJob Title: Receptionist – GMC of VacavilleLocation: Vacaville, CAJob Type: Full-TimeSalary: $16.00/hr - $19.00/hrAbout UsGMC of Vacaville is a dynamic dealership dedicated to delivering exceptional customer service and top-quality GMC vehicles. We're committed to hiring passionate individuals who are eager to grow professionally and personally.Job...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Wise Auto Group Full timeAbout Wise Auto Group:We are a dynamic and growing automotive dealership dedicated to delivering exceptional customer service and top-quality vehicles. Our team is passionate about providing a warm and welcoming experience to all visitors and supporting each other with administrative tasks.Job Summary:We are seeking a professional, friendly, and...
-
Customer Service Representative
2 weeks ago
Vacaville, California, United States Jiffy Lube Full timeJiffy Lube Service Advisors play a vital role in delivering exceptional customer experiences and driving business success. Key Responsibilities: * Provide world-class customer service, ensuring guests feel valued and satisfied with their experience * Develop a deep understanding of Jiffy Lube products and services, including oil changes, preventative...