Customer Service Representative
4 days ago
About All Weather Aluminum
We are a leading manufacturer of high-quality aluminum products, committed to delivering exceptional customer experiences. Our team of professionals, creators, and collaborators work together to design and build innovative solutions that meet the needs of our customers.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and support to customers
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong product knowledge and technical skills
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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