Commercial Lines Insurance Processor

1 week ago


Phoenix, Arizona, United States Crest Insurance Group Full time

Crest Insurance Group is seeking a Commercial Lines Insurance Processor to manage our portfolio of commercial clients. This role presents a unique opportunity to advance your career within a rapidly expanding insurance brokerage. We proudly serve clients across all 50 states.


Essential Qualifications:

  • High School Diploma or GED with a minimum of 2 years of relevant experience
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • Skilled in navigating various insurance carrier websites for processing and client inquiries
  • Active Resident Property & Casualty license is required

Preferred Qualifications:

  • Experience with Applied EPIC or CSR24 is advantageous

Key Skills and Abilities:

  • Strong organizational skills with the ability to adapt to changing priorities and workloads
  • Excellent verbal and written communication skills, with a passion for customer service in a high-volume environment
  • Ability to work independently while fostering positive relationships within a team

Core Responsibilities:

  • Process change requests and communicate with carriers to implement policy modifications, issue certificates, and other essential insurance documents
  • Follow up with carriers for necessary documents, including policies and endorsements
  • Request and review Motor Vehicle Records (MVRs)
  • Obtain Loss Runs from carriers or through their respective websites
  • Verify client information and accurately enter data into the Agency Management system
  • Handle certificate requests in CSR24, including both individual and renewal requests
  • Review and process new and renewal policies, endorsements, audits, and cancellations, ensuring accuracy and timely correspondence
  • Adhere to established processing procedures to enhance workflow efficiency
  • Respond promptly to inquiries from both internal and external stakeholders
  • Collaborate closely with Account Managers to build the necessary skills and insurance knowledge for assigned tasks
  • Maintain compliance with agency standards and best practices in all correspondence and documentation
  • Perform additional duties as assigned

Benefits:

Crest Insurance Group offers a dynamic and collaborative work environment, complemented by a comprehensive benefits package. Our offerings include Medical, Dental, Vision, HSA, FSA, LTD, STD, and more, providing significant value to your overall compensation.

Crest is committed to equal opportunity employment, ensuring that all applicants and employees are treated fairly without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, parental status, national origin, age, disability, family medical history, genetic information, political affiliation, or military service.



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