Business Development Center Associate
5 days ago
We are Team Granger, a dynamic dealership dedicated to providing exceptional customer service. We are seeking a skilled Business Development Center Agent to join our winning team.
Job Responsibilities:
- Lead Qualification: Identify customer needs and budget constraints to qualify leads.
- Sales Funnel Support: Schedule appointments for qualified leads with our sales team.
- Customer Relationship Management: Enter customer information and track interactions within our CRM system.
- Vehicle Knowledge: Research and maintain a strong knowledge of our vehicle inventory, features, and pricing.
- Outbound Calls: Assist with outbound calls to existing customers and service inquiries (as needed).
Requirements:
- Minimum 1 year of experience in sales, customer service, or a related field (or equivalent demonstrable skills)
- Excellent communication and interpersonal skills, both verbal and written
- Strong ability to build rapport with customers and identify their needs
- Proactive and results-oriented with a focus on exceeding customer expectations
- Excellent telephone etiquette and the ability to handle multiple calls simultaneously
- Strong computer skills with proficiency in CRM software and data entry
Compensation and Benefits:
$50,000 - $65,000 per year, plus commission structure, training and development opportunities, fun and energetic work environment, potential for career advancement, health, dental, vision, 401k, paid vacation & sick time.
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