Community Association Portfolio Supervisor

2 weeks ago


Kansas City, Missouri, United States Caiheartland Full time


Caiheartland, a prominent entity in the homeowners association sector, is pleased to announce an opportunity for a seasoned Portfolio Supervisor in our Kansas City, MO region.

The Portfolio Supervisor (PS) will oversee the comprehensive management of the associations under their purview.

Key responsibilities include collaborating with the Board of Directors, service providers, and the Caiheartland Home Office to deliver outstanding client service while achieving organizational objectives.


Key Responsibilities:
  • Ensure optimal client satisfaction by addressing the needs of each assigned Board and Community.
  • Participate in, prepare for, and attend annual and general meetings.
  • Oversee vendor proposals and contracts, manage risks, insurance, and handle maintenance and architectural requests and approvals.
  • Coordinate the efforts of staff such as janitorial, maintenance, administrative, and others.
  • Collect invoices, code them for payment, and follow up on monthly assessments due.
  • Act as a liaison between association boards and legal representatives.
  • Prepare management reports and financial summaries for boards.
  • Manage the onboarding and transition of associations.


Candidate Requirements:
  • Maintain necessary licensing in certain states.
  • Possess prior experience in Community Management.
  • Exhibit professionalism, organization, and self-motivation.
  • Demonstrate strong written and verbal communication skills.
  • Hold a valid driver’s license with a clean driving record.
  • Have proficiency in Microsoft Office and general computer skills.

Compensation and Benefits:
Salary will be commensurate with experience and qualifications.

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