Store Associate

4 days ago


Kansas City, Missouri, United States The Church of Jesus Christ of Latter-day Saints Full time
Job Summary

We are seeking a highly motivated and customer-focused Store Associate to join our team at The Church of Jesus Christ of Latter-day Saints. As a Store Associate, you will play a critical role in providing exceptional customer service, ensuring a positive shopping experience, and supporting the overall success of our retail operations.

Key Responsibilities
  • Customer Service: Greet customers, ascertain their needs, and provide high-quality service to ensure customer satisfaction.
  • Product Knowledge: Develop a thorough understanding of our products and services to effectively assist customers and resolve their queries.
  • Merchandise Preparation: Prepare merchandise for purchase, operate point-of-sale terminals, and process sales transactions.
  • Inventory Management: Assist in receiving merchandise, embossing products, and maintaining inventory levels to ensure adequate stock.
  • Team Support: Provide training and development to store staff, assist with scheduling, and support the store supervisor as needed.
  • Leadership: Act as a sole operational leader during the absence of the store supervisor, making independent decisions and resolving complex customer service issues.
Requirements
  • Education: Associate degree or high school diploma and 2 years of customer service experience, or an equivalent combination of education and experience.
  • Skills: Intermediate math, reading, computer, and cashiering skills; excellent communication skills; and ability to work well with others.
  • Physical Requirements: Ability to stand for long periods, stoop, bend, and lift up to 40 pounds.
Preferred Qualifications
  • Leadership Experience: Previous experience leading others.

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