Patient Service Representative

4 days ago


Poughkeepsie, New York, United States WMC Health Full time
Job Summary

A Patient Service Representative at WMC Health is responsible for delivering exceptional patient care and support. This role involves greeting patients, verifying appointment information, and notifying nursing staff as per policies and procedures.

Key Responsibilities
  • Greeting and Registration: Greets arriving patients, verifies appointment information, and registers new patients.
  • Scheduling and Coordination: Schedules future appointments based on procedure type, time requirements, and provider schedules.
  • Communication and Liaison: Answers incoming phone calls, makes outbound phone calls, and utilizes a triage system for patient care-related calls.
  • Administrative Tasks: Scans completed forms, identification, and insurance cards into patient documents folder, accepts payments, and reconciles cash drawer daily.
  • Patient Flow and Support: Monitors patient flow from lobby to exam room, communicates with patients about delays or issues, and provides helpful assistance to patients and family members.
Requirements
  • Experience: Minimum of one year of customer service and/or medical office experience preferred.
  • Education: High school diploma or equivalent required; Associates degree from an accredited institution preferred.
  • Licenses/Certifications: Bilingual (English/Spanish) candidates preferred, but not required; proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) required.


  • Poughkeepsie, New York, United States Sun River Health Full time

    Job Title: Medical Assistant/Patient RepresentativeSun River Health is a Federally Qualified, Non-Profit Health Center seeking a full-time Medical Assistant/Patient Representative to support our Poughkeepsie NY location. As a Medical Assistant, you will help patients and the clinical team at designated health centers in support of medical care as directed by...


  • Poughkeepsie, New York, United States Nuvance Health Med Practice PC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Practice Patient Representative to join our team at Nuvance Health Med Practice PC. As a key member of our healthcare team, you will provide exceptional patient care and administrative support to ensure a seamless experience for our patients.ResponsibilitiesEnsure accurate patient...


  • Poughkeepsie, New York, United States Health Alliance Full time

    Job Summary:The Customer Service Representative/Radiology Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital.Responsibilities:Coordinates and schedules appointments for patients and referring physiciansPre-registers patients at the time of scheduling, entering and...


  • Poughkeepsie, New York, United States Health Alliance Full time

    Job Summary:The Customer Service Representative/Radiology Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital.Responsibilities:Describes nature and time requirements for requested appointments to patients and referring physicians.Schedules appointments according to each...


  • Poughkeepsie, New York, United States Nuvance Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Practice Patient Representative to join our team at Nuvance Health. As a key member of our medical practice, you will provide exceptional patient care and administrative support to ensure a seamless experience for our patients.ResponsibilitiesEnsure accuracy of patient information,...


  • Poughkeepsie, New York, United States Nuvance Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Practice Patient Representative to join our team at Nuvance Health. As a key member of our medical practice, you will provide exceptional patient care and administrative support to ensure a seamless experience for our patients.ResponsibilitiesEnsure accuracy of patient information,...


  • Poughkeepsie, New York, United States Spire Orthopedic Partners Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Spire Orthopedic Partners. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and clients, ensuring a positive experience from initial contact to...


  • Poughkeepsie, New York, United States WMC Health Full time

    Job Summary:The Customer Service Representative/Scheduler is responsible for coordinating and performing all scheduling & pre-registration of all Radiology modalities within the hospital. This role requires strong communication and organizational skills to ensure seamless patient experiences.Key Responsibilities:Coordinate and schedule appointments for...


  • Poughkeepsie, New York, United States Vassar Brothers Medical Center Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Vassar Brothers Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional service to patients, families, and visitors, ensuring a positive and welcoming experience for all.Key...


  • Poughkeepsie, New York, United States WMC Health Full time

    Job Title: Customer Service Representative/Community SchedulerMidHudson Regional Hospital is seeking a highly skilled Customer Service Representative/Community Scheduler to join our team. As a key member of our Radiology department, you will be responsible for coordinating and performing all scheduling & pre-registration of all Radiology modalities within...


  • Poughkeepsie, New York, United States Stop & Shop Full time

    Customer Service RepresentativeAt Stop & Shop, we strive to create a culture where our associates feel valued and empowered to deliver exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Welcome and greet customers as they enter the...


  • Poughkeepsie, New York, United States Stop & Shop Full time

    Customer Service RepresentativeAt Stop & Shop, we strive to create a culture where our associates feel valued and empowered to deliver exceptional customer experiences. As a Customer Service Representative, you will play a vital role in making this happen.Key Responsibilities:Welcome and greet customers as they enter the storeTake orders over the phone with...


  • Poughkeepsie, New York, United States Stop & Shop Full time

    Customer Service Representative Job DescriptionAt Stop & Shop, we strive to create a culture where our associates feel valued and empowered to provide exceptional customer service. As a Customer Service Representative, you will be the face of our company, responsible for creating a positive shopping experience for our customers. Your primary goal will be to...


  • Poughkeepsie, New York, United States Robert Many - State Farm Agent Full time

    Customer Service RepresentativeAs a Customer Service Representative with Robert Many - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.You will...


  • Poughkeepsie, New York, United States U-Haul Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers,...


  • Poughkeepsie, New York, United States Westchester Medical Center Full time

    The Customer Service Representative Radiology Scheduler is a vital role at Westchester Medical Center, responsible for coordinating and performing all scheduling & pre-registration of all Radiology modalities within the hospital. This position requires strong communication and organizational skills to ensure seamless patient experiences.Coordinate and...


  • Poughkeepsie, New York, United States Stop & Shop Full time

    At Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. As a Customer Service Representative, you will play a vital role in ensuring our stores run smoothly and efficiently. Your responsibilities will include maintaining a clean and organized store environment, receiving and stocking merchandise, and providing exceptional...


  • Poughkeepsie, New York, United States WMC Health Full time

    Job Summary:The Customer Service Representative/Community Wide Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital. This role requires excellent communication and organizational skills to ensure seamless patient care.Key Responsibilities:Coordinate and schedule...


  • Poughkeepsie, New York, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.Key Responsibilities:Assist customers with their insurance needs by providing accurate and...


  • Poughkeepsie, New York, United States Mike Mills - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, assisting with insurance and financial services, and helping them manage the risks of everyday life.Key...