Customer Service Representative

3 weeks ago


Poughkeepsie, New York, United States Health Alliance Full time

Job Summary:

The Customer Service Representative/Radiology Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital.

Responsibilities:

  • Describes nature and time requirements for requested appointments to patients and referring physicians.
  • Schedules appointments according to each modality's requirements and restrictions.
  • Pre-registers patients at the time of scheduling, entering and verifying all patient demographics, insurance, guarantor, ordering physician, and reason for examination.
  • Codes all procedures using ICD-10 for proper billing.
  • Enters orders accurately and ensures proper paperwork is provided to the patient.
  • Verifies patient identity using two forms of ID in accordance with HIPAA.
  • Maintains orders from physician's offices to keep current and organized.
  • Logs daily refrigerator temperature for contrast solutions.
  • Attends all Radiology departmental meetings unless excused.
  • Performs other duties as assigned.

Qualifications:

  • A minimum of one year of experience in a customer service setting.
  • Competency in computer and general office skills.

About Us:

MidHudson Regional Hospital is home to the mid-Hudson Valley's most advanced healthcare services. This 243-bed facility cares for more than 10,000 inpatients annually while performing an additional 325,000 outpatient procedures each year. MidHudson Regional Hospital operates the area's only Level II trauma center, is home to the Redl Center for Cancer Care and Center for Robotic Surgery, and is a destination hospital for patients with serious illnesses and injuries.



  • Poughkeepsie, New York, United States Stop & Shop Full time

    Customer Service Representative Job DescriptionAt Stop & Shop, we strive to create a culture where our associates feel valued and empowered to provide exceptional customer service. As a Customer Service Representative, you will be the face of our company, responsible for creating a positive shopping experience for our customers. Your primary goal will be to...


  • Poughkeepsie, New York, United States U-Haul Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers,...


  • Poughkeepsie, New York, United States Stop & Shop Full time

    At Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. As a Customer Service Representative, you will play a vital role in ensuring our stores run smoothly and efficiently. Your responsibilities will include maintaining a clean and organized store environment, receiving and stocking merchandise, and providing exceptional...


  • Poughkeepsie, New York, United States Fit and Fun LLC Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Fit and Fun LLC. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to incoming communications from customers via phone, email, and chat.Develop...


  • Poughkeepsie, New York, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary goal will be to ensure that our customers receive accurate and timely information regarding their insurance products and services.Key Responsibilities:Assist customers with inquiries,...


  • Poughkeepsie, New York, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.Key Responsibilities:Assist customers with their insurance needs by providing accurate and...


  • Poughkeepsie, New York, United States Agent Alliance Inc. Full time

    Job OverviewAt Agent Alliance Inc., we're seeking a skilled Remote Customer Service/Sales Representative to join our team. As a key member of our organization, you'll play a vital role in connecting with individuals who have signed up for supplemental benefits.Key Responsibilities:Establish and maintain relationships with existing and new clientsCustomize...


  • Poughkeepsie, New York, United States Robert Many - State Farm Agent Full time

    Role Description:As a Customer Service Representative with Robert Many State Farm Agency, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency.Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.You will enhance your...


  • Poughkeepsie, New York, United States Robert Many - State Farm Agent Full time

    ROLE DESCRIPTION:As a Customer Service Representative with Robert Many State Farm Agency, you will deliver exceptional client experiences that drive the growth of a successful insurance agency.Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.You will enhance your career while resolving customer...


  • Poughkeepsie, New York, United States M&T Bank Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our branch customers and resolving routine customer problems in a timely manner.Key Responsibilities:Adhere to established customer service standards and...


  • Poughkeepsie, New York, United States Health Alliance Full time

    Job Summary:The Customer Service Representative/Radiology Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital.Responsibilities:Coordinates and schedules appointments for patients and referring physiciansPre-registers patients at the time of scheduling, entering and...


  • Poughkeepsie, New York, United States Stop & Shop Full time

    Company OverviewAt Stop & Shop, we strive to create an inclusive workplace where our associates feel valued and empowered to thrive. As a leader in the retail industry, we're committed to breaking down barriers and prioritizing the needs of our customers and communities.Hourly Rate: $14.20Job DescriptionAs a Retail Customer Service Representative, you will...


  • Poughkeepsie, New York, United States WMC Health Full time

    Job Summary:The Customer Service Representative/Scheduler is responsible for coordinating and performing all scheduling & pre-registration of all Radiology modalities within the hospital. This role requires strong communication and organizational skills to ensure seamless patient experiences.Key Responsibilities:Coordinate and schedule appointments for...

  • Store Associate

    4 weeks ago


    Poughkeepsie, New York, United States Burlington Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Store Associate - Customer Service Representative to join our team at Burlington. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a secure shopping environment, and supporting our store operations.Key Responsibilities:Provide excellent...


  • Poughkeepsie, New York, United States Westchester Medical Center Full time

    The Customer Service Representative Radiology Scheduler is a vital role at Westchester Medical Center, responsible for coordinating and performing all scheduling & pre-registration of all Radiology modalities within the hospital. This position requires strong communication and organizational skills to ensure seamless patient experiences.Coordinate and...


  • Poughkeepsie, New York, United States T.J. Maxx Full time

    Job Summary:As a Loss Prevention Associate at T.J. Maxx, you will provide exceptional customer service and support to internal and external customers, while also playing a key role in preventing theft and maintaining a secure shopping environment.Key Responsibilities:Provide courteous and knowledgeable service to customersEngage customers to create a...


  • Poughkeepsie, New York, United States Nutanix (New York Branch) Full time

    Job OverviewNutanix in New York is seeking a skilled Customer Service professional to join our team.About the RoleProvide exceptional customer service and support to clientsRespond to customer inquiries and resolve issues in a timely and professional mannerAssist customers with preparing their orders and provide guidance on product usageMaintain a clean and...


  • Poughkeepsie, New York, United States Knitwell Group Full time

    About UsAt Lane Bryant, we're dedicated to empowering women through fashion. Our 120-year history is built on a commitment to inclusivity and self-expression. As a Customer Specialist, you'll play a vital role in creating authentic connections with customers and helping them discover products that make them feel confident and beautiful.The RoleAs a key...


  • Poughkeepsie, New York, United States WMC Health Full time

    Job Summary:The Customer Service Representative/Community Wide Scheduler is responsible for coordinating and performing all scheduling and pre-registration of all Radiology modalities within the hospital. This role requires excellent communication and organizational skills to ensure seamless patient care.Key Responsibilities:Coordinate and schedule...


  • Poughkeepsie, New York, United States Knitwell Group Full time

    About UsAt Lane Bryant, we're committed to empowering women through fashion. Our inclusive community of customers and associates champions acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and self-expression, you'll thrive in this role.About the RoleAs a Customer Specialist, you'll provide exceptional...