Insurance Customer Service Specialist

2 weeks ago


Redwood City, California, United States Staff My Agency Full time

We are looking for a friendly and career-focused individual to become part of our team. Staff My Agency is currently seeking a part-time, Licensed Insurance Customer Service Specialist. This role requires in-office attendance, so please ensure you can commute to our location.

As a member of our team, you will foster and enhance customer relationships while delivering exceptional service to both current and prospective clients. Our agency is committed to supporting local initiatives and community engagement, providing you with the chance to connect and advocate for your personal interests.

Key Responsibilities:

• Deliver prompt and precise responses to client inquiries regarding their insurance policies, including amendments, billing, claims, and renewals.

• Assist policyholders by addressing questions about insurance options, eligibility, coverage details, policy modifications, transfers, claims submissions, and billing clarifications.

• Manage service requests, process necessary documentation, and handle all incoming communications.

• Organize and maintain files for both new and existing clients.

• Provide assistance and support to our clients and potential customers.

• Cultivate and maintain client relationships, following up as needed.

• Help safeguard clients by recommending products tailored to their needs.

• Conduct needs-based reviews of customer policies and adjust coverage as necessary.

As a Licensed Insurance Customer Service Specialist, you will enjoy:

  • Hourly compensation with commission and bonuses
  • Supplemental Health Insurance
  • Paid time off
  • Part-Time / Flexible Work Schedule
  • Valuable experience and career growth opportunities
  • Potential for advancement within the agency
  • Self-motivated with strong interpersonal and communication skills—written, verbal, and listening
  • Proficiency in Spanish is a significant advantage
  • Property/Casualty, Life/Health license (must be obtainable) - Bonus for existing licenses
  • Successful completion of a background check


  • Redwood City, California, United States Cornerstone OnDemand Full time

    Company Overview:Cornerstone OnDemand is a leading provider in the field of workforce management solutions. We pride ourselves on delivering exceptional service and innovative solutions to our clients.Position Summary:The Service Specialist role is an excellent entry-level opportunity within our organization, designed for individuals eager to grow and learn...


  • Culver City, California, United States Tower Insurance Associates, Inc Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as an Insurance Customer Service Representative at Tower Insurance Associates, Inc.Key Responsibilities:Client Relationships: Establish and maintain strong relationships with clients, potential clients, and companies we represent through effective communication...


  • Redwood City, California, United States Cornerstone OnDemand Full time

    Company Overview:Cornerstone OnDemand is a leading organization in the realm of employee development and performance management. We are committed to fostering a supportive environment that encourages growth and innovation.Position Summary:The role of the Service Specialist is an ideal entry-level position within our retail operations, offering numerous...


  • Redwood City, California, United States Allstate Insurance Agency - Michael Skubic Full time

    Job DescriptionAre you looking for a meaningful career in a local business that has national brand support people recognize and trust?As an Insurance Sales Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the...


  • Redwood City, California, United States Controlled Contamination Service Full time

    Job SummaryControlled Contamination Services is seeking a highly detail-oriented and organized Cleanroom Specialist to join our team. As a Cleanroom Specialist, you will be responsible for ensuring the cleanliness and organization of our cleanroom environments, adhering to strict guidelines and protocols.Key ResponsibilitiesCleaning Operations: Perform...


  • Redwood City, California, United States STEIGER DYNAMICS LLC Full time

    Position Title: Lead Customer Engagement SpecialistJob OverviewSTEIGER DYNAMICS LLC is at the forefront of innovation in the realm of home computing, specializing in high-performance PCs tailored for entertainment, gaming, and professional use. Our commitment to excellence extends to our quiet workstations and servers, which are trusted by top-tier...


  • Redwood City, California, United States Red Wing Shoe Full time

    Position: Full-Time Sales AssociateLocation: Redwood City, CA, USAEmployment Type: Full-timeCompany Overview:We are excited to announce a new hourly pay range of $17.00 to $20.50 per hour, plus commissions based on qualifications. In alignment with health and safety guidelines, we require all new hires to report their COVID-19 vaccination status. Some roles...


  • Redwood City, California, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...


  • Redwood City, California, United States Canon U.S.A., Inc. Full time

    Customer Support Specialist ICompany: Canon Solutions America, Inc.Category: Customer Service/SupportPosition Type: Full-TimeRole Overview: In this position, you will be responsible for the efficient execution of various on-site tasks, ensuring excellent customer service and satisfaction.Your Responsibilities:Notify supervisors promptly of any potential...


  • Redwood City, California, United States WOODSIDE AUTO & TIRE Full time

    Job OverviewWe are in search of a skilled Automotive Service Specialist with a robust diagnostic skill set and extensive experience to join our dedicated team. Our independent automotive repair shop is well-established in the community, and we pride ourselves on our ability to service a diverse range of vehicles, from vintage classics to modern luxury cars,...


  • Redwood City, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate at AAA Northern California, Nevada & Utah. As a key member of our team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and...

  • CT Imaging Specialist

    2 weeks ago


    Redwood City, California, United States Secure Nursing Service Inc Full time

    Secure Nursing Service LLC is on the lookout for a skilled CT Imaging Specialist for a travel position. This role is perfect for professionals eager to explore new environments while utilizing their expertise.Position OverviewSpecialty: CT ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelWeekly Hours: 40 hoursShift: 8 hours, flexibleThis...


  • Redwood City, California, United States Controlled Contamination Service Full time

    Position Overview:The Evening Custodial Specialist at Controlled Contamination Service is tasked with executing daily cleaning responsibilities at designated client locations.WORK SCHEDULE:Monday to Friday, 7:00 PM - 3:30 AMKEY RESPONSIBILITIES:1. Perform routine cleaning and maintenance tasks to ensure a pristine environment.2. Manage waste disposal and...


  • Redwood City, California, United States Controlled Contamination Service Full time

    Position Overview:The Evening Cleaning Specialist at Controlled Contamination Service is tasked with performing essential janitorial duties at designated client locations. This role is crucial in maintaining a clean and safe environment.WORK SCHEDULE:Monday to Friday, 7:00 PM - 3:30 AMKEY RESPONSIBILITIES:1. Execute daily cleaning operations, ensuring all...


  • Redwood City, California, United States Grocery Outlet Full time

    About Grocery OutletWe are a leading retailer of grocery products, committed to providing our customers with the best possible shopping experience. Our mission is to touch lives for the better, and our vision is to be the first choice for bargain-minded consumers in the U.S.About the RoleA Cashier and Customer Service Representative is responsible for...


  • Redwood City, California, United States Grocery Outlet Full time

    About Grocery Outlet:We are a leading retailer of grocery products, committed to providing our customers with the best possible shopping experience. Our mission is to touch lives for the better, and our vision is to be the first choice for bargain-minded consumers in the U.S.Our Values and Behaviors:Customer Focus: We are dedicated to providing exceptional...


  • Redwood City, California, United States Optimize Telecom Full time

    About Optimize TelecomWe are a leading provider of telecommunications services, dedicated to delivering exceptional customer experiences. As a Customer Service Associate, you will play a vital role in helping us achieve this goal.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In...


  • Redwood City, California, United States Savers Value Village Full time

    Job DescriptionJob Title: Customer Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Savers / Value Village. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team members.Key Responsibilities:Customer...


  • Redwood City, California, United States Savers | Value Village Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesCustomer...


  • Redwood City, California, United States Stanford University Full time

    **Job Summary**Stanford University is seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Gift Processing team, you will be responsible for providing exceptional customer service to donors, fundraisers, and departments across the university.**Key Responsibilities**• Be the...