Customer Service Associate

2 weeks ago


Redwood City, California, United States Cornerstone OnDemand Full time
Company Overview:

Cornerstone OnDemand is a leading provider in the field of workforce management solutions. We pride ourselves on delivering exceptional service and innovative solutions to our clients.

Position Summary:

The Service Specialist role is an excellent entry-level opportunity within our organization, designed for individuals eager to grow and learn in the retail sector.

As a Service Specialist, you will play a vital role in ensuring smooth operations at the front-end, providing friendly, efficient, and effective customer service.

Your primary objective will be to foster a welcoming and supportive store environment, cultivating loyal customers who return time and again.

Key Responsibilities:
  • Deliver an outstanding shopping experience by warmly greeting and engaging with customers, offering assistance, and going above and beyond to meet their needs.
  • Maintain a clean and safe environment by performing regular store sweeps, focusing on the front-end and entrance areas to keep floors free of spills and debris.
  • Conduct routine cleaning of registers and belts, empty trash cans, and ensure shelves are dusted and organized.
  • Collect shopping carts from the parking lot, ensuring a cart-free area throughout your shift.
  • Assist with price checks and return items to their correct locations, prioritizing perishables.
  • Support clerks during busy periods by efficiently bagging groceries while maintaining the quality and condition of items.
  • Carry out additional duties as assigned to support store operations.
Qualifications:

No prior experience is necessary, but candidates must be at least 16 years old. Physical requirements include the ability to lift 40 pounds and engage in continuous walking, standing, reaching, and bending.

The work environment may include both indoor and outdoor settings with exposure to varying temperatures. Proficiency in reading, writing, and speaking English is essential, along with a commitment to providing excellent customer service.

We value strong team players who are eager to learn, work diligently, and enjoy their time on the job.

Benefits:

Cornerstone OnDemand offers a competitive benefits package, including health, dental, vision, life insurance, and a 401K plan. We also provide lifelong learning opportunities and support services to enhance your career development.

We are an Equal Opportunity Employer and welcome applications from individuals who contribute to our diverse workforce.



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