Sales Support Specialist

1 week ago


Media, Pennsylvania, United States Synerfac Technical Staffing Full time
Job Overview

We are seeking a motivated individual for an entry-level position in Sales and Customer Service. This is a remote opportunity that allows you to work from the comfort of your home while contributing to a dynamic Regional Sales Team.


Key Responsibilities:
  • Participate in comprehensive training programs.
  • Familiarize yourself with and implement Standard Operating Procedures (SOPs).
  • Assist Regional Catering Sales & Account Managers in researching existing and prospective clients, as well as preparing contact lists.
  • Identify and create new business opportunities through various methods such as prospecting, referrals, and outreach efforts as directed by the Regional Sales Team.
  • Support the entry of orders and quotes into the system, ensuring timely follow-up communication.
  • Help clients navigate the order placement process and maintain ongoing communication as necessary.
  • Collaborate with Regional Catering Sales & Account Managers on order management, which may include site visits.
  • Contribute to the planning and execution of large orders, ensuring adherence to company standards and customer satisfaction.
  • Provide constructive feedback to the Catering team to enhance customer service quality.
  • Assist in managing B2B client relationships and addressing order management requirements.
  • Support the organization of daily and weekly client engagement plans to attract catering customers using established techniques.
  • Ensure compliance with Local, State, and Federal food safety regulations in all activities.

Qualifications:
  • Bachelor's Degree is preferred.
  • Minimum of 1 year of experience in a sales environment, preferably in B2B food service or catering.
  • Proficient in Microsoft Office applications, CRM systems, and order management software.
  • Strong organizational, communication, and customer service skills.
  • Must possess a reliable vehicle and hold a valid Driver's License and Registration.


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