Technical Support Specialist for Senior Living Facilities

2 weeks ago


Media, Pennsylvania, United States TECHNOLOGY SERVICES LLC Full time
Job Overview

We are seeking a dedicated Technical Support Specialist to join our team at TECHNOLOGY SERVICES LLC. This role is focused on delivering exceptional technical assistance to users within a senior living environment.

Key Responsibilities:
  • Act as the primary contact for internal customer technical inquiries.
  • Provide initial troubleshooting and escalate complex issues as needed.
  • Install, upgrade, and maintain various computer systems and software applications.
Required Skills:
  • Strong analytical and problem-solving abilities.
  • Proficient technical knowledge of computers, laptops, printers, and related devices.
  • Excellent communication skills.
  • Effective time management capabilities.
Qualifications:

Applicants should possess a minimum of 2-3 years of experience in supporting personal computers and local area networks. A solid understanding of operating systems such as Windows and productivity software like Microsoft Office is essential. The ideal candidate will demonstrate the ability to troubleshoot and resolve technical issues while providing outstanding customer service.

This position also requires a friendly demeanor and the capability to conduct training sessions as necessary.



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