Patient Experience Specialist

2 days ago


Irvine, California, United States Marque Urgent Care Full time
Responsibilities
  • Greet patients and their families professionally and empathetically, addressing inquiries, scheduling appointments, and assisting with administrative tasks over the phone.
  • Handle a high volume of inbound calls and inquiries while maintaining a positive attitude and ensuring excellent customer service.
  • Utilize computer skills to navigate and update patient charting software, insurance databases, and other relevant systems.


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