Patient Care Specialist

1 day ago


Irvine, California, United States Life IVF Center Full time
Overview

Life IVF Center is a leading fertility program in Southern California, offering Precision IVF with high success rates and reduced medication reliance.

About the Role

We are seeking a skilled Patient Care Specialist to join our team at our Irvine headquarters. As a key member of our patient support team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients and our medical professionals.

Responsibilities
  • Provide exceptional patient service, responding to inquiries, scheduling appointments, and addressing billing concerns
  • Collaborate with medical professionals to ensure accurate and timely patient information exchange
  • Develop and maintain strong relationships with patients, fostering trust and open communication
Requirements
  • Fluent Mandarin Chinese language skills, with strong verbal and written communication abilities
  • 1+ years of experience in a medical office setting or customer-facing role, preferably in healthcare
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
Benefits
  • Competitive salary: $65,000 - $85,000 per year, depending on experience
  • Health, dental, and vision insurance plans
  • Paid time off and sick days
  • 401K plans available for tenured employees
  • Leadership and development opportunities


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