Client Engagement Manager

2 weeks ago


Indianapolis, Indiana, United States Impact Joy Full time
Job Overview

Impact Joy is on the lookout for a proactive and skilled Client Engagement Manager to lead sales initiatives and foster relationships within the home health sector in Indiana. This position is crucial for expanding our client base, nurturing client connections, and enhancing business development in the healthcare industry.

Core Responsibilities:

  • Sales Strategy: Oversee sales operations and marketing strategies in Indiana, emphasizing the establishment of robust connections with clients and healthcare professionals.
  • Client Integration: Facilitate client evaluations, oversee the onboarding process, and sustain ongoing communication through regular wellness check-ins. Act as the main liaison for client inquiries.
  • Business Growth: Generate new business prospects by providing promotional materials and representing Impact Joy at various healthcare facilities, networking gatherings, community functions, and support groups.
  • Public Representation: Serve as the agency's representative at local, regional, and statewide trade events, conventions, and conferences.
  • Healthcare Community Involvement: Build and uphold a professional presence within the healthcare community, adhering to patient care standards and protocols.

Qualifications:

  • Bachelor’s degree in Business, Healthcare, or a related discipline; relevant work experience may be accepted in lieu of a degree.
  • At least 2 years of experience in sales or service within a dynamic environment.
  • Demonstrated strong interpersonal and communication abilities.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • A valid driver’s license and a clean driving record that aligns with company standards.
  • Willingness to work some weekends as necessary.
  • Successful completion of a background check.
  • Additional Details:
  • The position includes access to a company vehicle; candidates must maintain an acceptable Motor Vehicle Record (MVR).
  • The role requires some weekend work and extensive travel within Indiana to cultivate and sustain client relationships.
  • Join Impact Joy and play a vital role in our commitment to delivering outstanding care and service in the healthcare sector. If you are dedicated to client engagement and possess the requisite experience and skills, we invite you to consider this opportunity.


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