Patient Care Coordinator

2 days ago


Savannah, Georgia, United States Savannah Dental Full time
About the Role

We are seeking a highly skilled Patient Care Coordinator to join our team at Savannah Dental. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring that our patients receive the highest level of care.

Key Responsibilities
  • Provide timely and effective responses to patient calls and inquiries.
  • Document important conversation details and update patient records accordingly.
  • Utilize Pink Sheets to track patient information and ensure seamless communication.
  • Confirm patient appointments and make necessary arrangements.
  • Coordinate with patients to schedule cleanings and other appointments.
  • Manage hygiene openings and make relevant calls.
  • Review and respond to patient messages in a timely manner.
  • Ensure compliance with company scripts and protocols.
Requirements
  • Proven ability to deliver exceptional customer service.
  • Excellent communication and interpersonal skills.
  • A positive and empathetic attitude.
  • Proficiency in using various software and technology systems.
Salary and Benefits

$55,000 - $65,000 per year



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