Patient Experience Coordinator

3 weeks ago


Savannah, Georgia, United States Chatham Oral Surgery, P.C. Full time

Welcome to Chatham Oral Surgery, P.C.

We are a dynamic team committed to delivering exceptional patient care and support. As a Patient Experience Coordinator, you will be instrumental in providing outstanding service to our patients and their families.

Key Responsibilities:

  • Assist patients with their queries and concerns, responding promptly to ensure their needs are met.
  • Collaborate with healthcare professionals to coordinate patient care and schedules.
  • Record patient interactions accurately, maintaining confidentiality and adhering to data protection protocols.
  • Support the development and implementation of strategies to enhance patient satisfaction and engagement.

Requirements:

  • Superior communication and interpersonal skills.
  • Able to multitask effectively, handling multiple phone calls and patient requests concurrently.
  • Technologically savvy, with proficiency in using various software applications.
  • Results-driven and proactive approach to problem-solving.

Benefits:

  • Competitive salary: $50,000 - $65,000 per year, depending on experience.
  • Comprehensive benefits package.
  • Generous paid time off.
  • Professional development opportunities.

Schedule:

  • Full-time position with flexible scheduling options.
  • Opportunity to work a four-day workweek.

COVID-19 Considerations:

We prioritize the health and safety of our patients and staff, adhering to all recommended guidelines and protocols.



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