Customer Service Representative
6 days ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, maintaining high standards of quality and safety.
- Answer questions and educate customers on U-Haul products and services, building trust and loyalty.
- Prepare rental invoices and accept equipment returned from rental, ensuring seamless transactions.
Requirements:
- Valid driver's license and ability to maintain a good driving record.
- High School Diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around an office and occasionally outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs assisted or unassisted.
U-Haul's Commitment to Health and Wellness:
U-Haul is committed to creating a culture of health and wellness. As part of this commitment, we will not hire or re-hire individuals who use nicotine products in states where this is prohibited.
Equal Opportunity Employer:
U-Haul is an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law.
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