Customer Service Ambassador

2 months ago


Redlands, California, United States AAA - The Automobile Club Full time

Job Summary: AAA - The Automobile Club is seeking a highly motivated and customer-focused Client Support Specialist to join our Insurance Call Center team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on our insurance products and services
  • Work collaboratively with internal teams to resolve customer complaints and concerns
  • Meet or exceed performance metrics and quality standards

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in a call center or retail environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance metrics

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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