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Customer Service Representative

2 months ago

Redlands, California, United States Marshalls Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Marshalls. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and supporting the overall success of our retail operations.

Key Responsibilities:

  • Role model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to customer.
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Work collaboratively with store colleagues to achieve sales goals and maintain a clean and organized store environment.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.