Front Desk Coordinator

2 days ago


Brooklyn, New York, United States ASM Global Full time

Job Summary: We are seeking a skilled Front Desk Coordinator to join our team as a Guest Services Representative. In this role, you will be responsible for providing excellent customer service, assisting with event logistics, and ensuring a smooth guest experience.

About the Role: As a Guest Services Representative, you will be the first point of contact for our guests, providing them with accurate information about events and venues, and assisting them with ticketing and special requests.

Key Responsibilities:

  • Greet and welcome guests at various events and venues.
  • Provide accurate information about events and venues, including schedules, seating arrangements, and amenities.
  • Assist guests with ticketing, seating, and any special requests.
  • Handle customer inquiries, complaints, and feedback.
  • Maintain a clean and organized work area, including ticket booths and information desks.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and credit transactions.

Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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