Strategic Solutions Architect

1 day ago

Gillette, Wyoming, United States Mirantis Full time
About the Role

Mirantis is seeking a highly skilled Strategic Solutions Architect to join our team. As a key member of our Services organization, you will leverage your extensive technical expertise to define a compelling vision for our clients, driving measurable and meaningful business outcomes.

You will work closely with our sales team to communicate Mirantis' vision, features, and value to clients, and collaborate with our services team to ensure the delivery of our solutions. Additionally, you will work with our product management, marketing, and engineering teams to understand our products and offerings, and provide feedback to inform enhancements to our solutions.

This role requires technical thought leadership and offers opportunities for professional growth across various business and technology domains. As an individual leader in the field, you will contribute to an organizational culture that values transparency, performance, development, creativity, collaboration, and trust.

Key Responsibilities
  • Work with the sales organization to demonstrate to clients and prospects how Mirantis' vision, products, and services can solve their challenges.
  • Discover and qualify business alignment and technical fit between customer requirements and Mirantis' product and services.
  • Define and document customer business drivers, problem statements, and technical requirements.
  • Position Mirantis solutions through dialog, presentation, demonstration, workshops, and RFQ/RFP responses.
  • Participate in the creation of workshops, presentation materials, and services strategy.
  • Develop strategic solution proposals and statements of work collaboratively with Sales, Product, and Services.
  • Establish relationships with clients and prospects as a trusted advisor with influencers and decision-makers from engineers to CxO.
  • Advocate for client needs and serve as a conduit for customer feedback inside Mirantis across Services, Product, and Support organizations.
  • Own the delivery of services for selected strategic clients, acting as the technical leader of services delivery, monitoring the progress relative to your vision to ensure customer success.
  • Contribute to design for new product and service solutions, features, or capabilities based on customer interaction and ecosystem observation in coordination with Product Management, Services leadership, and other stakeholders.
  • Work with services leadership and other internal teams to define and develop services offerings that complement Mirantis' products to solve real-world problems.
Qualifications
  • High School diploma or equivalent required, four-year college degree preferred.
  • 10+ years of experience in a client-facing role as a consultant, architect, sales engineer, or similar.
  • Experience working with senior leadership, especially IT and engineering leadership, offices of CIO and CTO.
  • Hands-on proficiency with Linux, OpenStack, VMware, Kubernetes, and related infrastructure products and projects.
  • Excellent written and verbal communication skills, including public speaking and demonstrations.
  • Ability to be productive in a globally distributed team.
  • Ability to travel up to 50%.
Required Skills/Abilities
  • Demonstrated thought leadership through client interaction, presentation at conferences, and similar.
  • Relevant industry and regulatory awareness, and understanding of how external influences can affect the requirements and needs of our clients.
  • Understanding of the competitive landscape of solutions provided by others in Mirantis' industry.
  • Practical understanding of distributed systems, software development practices, application architecture, and DevOps philosophies.
  • Hands-on experience with:
  • Open source software.
  • Cloud infrastructure including OpenStack, Kubernetes, Docker, microservices, public cloud services, and adjacent technologies.
  • Automation, DevOps, and CICD tooling.
  • OSS systems for infrastructure monitoring, logging, and alerting.

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