Senior Fleet Operations Manager
1 week ago
At Ryder System, we recognize that our greatest asset is our people. As a Senior Fleet Operations Manager, you will be an integral part of a dynamic team focused on excellence and driven to achieve success in the fleet maintenance industry.
Position Overview
The Senior Fleet Operations Manager oversees the operations and staff at locations managing approximately 1200 truck units. You will lead a team that includes Operations Supervisors, Technicians-In-Charge, Customer Service Coordinators, and various service personnel. Your role is crucial in achieving operational goals through direct engagement and strategic delegation of responsibilities, ensuring that business objectives and labor needs are met.
Key Responsibilities
- Operations Management: Supervise work analysis, vehicle planning, and scheduling. Optimize labor resources and ensure productivity while managing workflow processes effectively.
- Team Leadership: Provide guidance, training, and development to a self-directed management team. Focus on performance management and the successful execution of training plans.
- Customer Relationship Management: Directly engage with customers to resolve issues, enhance satisfaction, and ensure optimal service delivery.
- Financial Oversight: Develop and manage budgets, implement cost control measures, and ensure financial targets are met.
- Asset Management: Ensure the maintenance and appearance of assigned locations, and oversee asset management initiatives.
- Quality Assurance: Implement quality control measures and ensure compliance with all operational standards.
Qualifications
Applicants should possess a high school diploma or GED, with a preference for an associate's or bachelor's degree. A minimum of four years in an operations environment and three years of supervisory experience is required. Strong leadership, communication, and problem-solving skills are essential for success in this role.
Compensation and Benefits
This position offers a competitive salary, along with a comprehensive benefits package that includes health insurance, retirement savings plans, and paid time off. Ryder System is committed to fostering a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer.
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