Appointment Scheduler

6 days ago


East Syracuse, New York, United States Emperion Full time
Job Description

**Job Summary**

Emperion is seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will be responsible for providing exceptional customer service to our clients, ensuring that all appointments are scheduled accurately and efficiently.

Key Responsibilities

  • Customer Service: Deliver quality customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Scheduling: Schedule appointments with healthcare providers, ensuring that all necessary information is accurate and up-to-date.
  • Communication: Communicate effectively with clients, healthcare providers, and other stakeholders to ensure that all appointments are scheduled and completed as planned.
  • Documentation: Maintain accurate and detailed records of all scheduling activities, including appointment schedules, client communications, and any issues that arise.
  • Problem-Solving: Identify and resolve any scheduling conflicts or issues that may arise, working closely with clients and healthcare providers to find solutions.

Requirements

  • Education: High School Diploma or equivalent required.
  • Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
  • Experience: Previous experience in a scheduling or customer service role preferred.

Working Conditions

  • Work Environment: Emperion is a dynamic and fast-paced work environment, with a focus on providing exceptional customer service to our clients.
  • Physical Demands: The ability to remain in a stationary position for long periods of time, with occasional walking and manual dexterity required.


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