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Patient Services Coordinator

2 months ago

East Syracuse, New York, United States COLON RECTAL ASSOCIATES OF CEN Full time
Job Overview

We are looking for a dedicated and approachable Front Desk Representative to enhance the patient experience at our clinic. This role is essential as you will be the initial point of interaction for our patients, ensuring they feel welcomed and valued.

Benefits and Perks
  • Attractive salary package
  • Healthy work-life balance
  • Generous paid time off
Key Responsibilities
  • Welcome patients upon arrival and deliver outstanding customer service
  • Manage incoming calls and coordinate appointment scheduling
  • Assist patients with necessary documentation, including consent forms
  • Ensure a tidy and welcoming atmosphere
  • Provide comprehensive customer support and address patient needs during their visit
  • Process patient payments at the time of service
Qualifications
  • Preferred experience of two or more years in a receptionist or related position
  • Exceptional communication abilities with a strong focus on customer satisfaction
  • Positive attitude and strong work ethic
  • Proficient in computer use and scheduling applications
  • Outstanding multitasking capabilities