Head of Fraud Operations
5 days ago
We are seeking a highly skilled and experienced Fraud Risk Manager to join our team at Sumitomo Mitsui Financial Group, Inc. The successful candidate will be responsible for managing the Bank's fraud prevention efforts to ensure adequate measures are in place to detect fraud attempts against the Bank and prevent those losses from occurring.
Key Responsibilities- Act as a point of contact within the bank and the team of Fraud analysts to manage and escalate fraud issues.
- Manage the Bank's fraud prevention efforts, reviewing daily alerts generated by the Bank's transaction monitoring systems and ensuring adequate measures are in place to detect fraud attempts against the Bank and prevent those losses from occurring.
- Make recommendations to adapt or create new fraud prevention rules and oversee upgrades of failed or obsolete systems as appropriate.
- Manage the Bank's fraud related cases involving Bank or customer loss seeing them through to completion. Provide notification to the required team members throughout the Bank of the status of each case as appropriate. Maintain detailed records of instances of fraud with supporting documentation.
- Participate and present fraud program updates to senior leadership committees
- Identify emerging risks and threats and specify potential areas for operational and analytic improvements.
- Monitor fraud controls and procedures to improve customer experience, fraud detection effectiveness, and operational cost.
- Drive the implementation of productivity improvements and tool enhancements to identify fraud more effectively.
- Work with operational risk, internal audit and compliance along with control standard and process owners to identify and evaluate the effectiveness of application fraud controls.
- Perform ad hoc analyses as required
- Bachelor's Degree and 10+ years of experience in a fraud prevention, fraud investigation environment, or any combination of both in the Banking/Financial Services Industry.
- Certified Fraud Examiner (CFE) or Certified Financial Crimes Investigator preferred.
- Strong working knowledge of banking systems both back office and branch processes.
- Extensive fraud management knowledge
- Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines.
- Excellent organization skills and proven ability to drive multiple projects, initiatives and manage issues while simultaneously caring for BAU responsibilities.
- Demonstrated Leadership skills
- Self-motivated, with ability to actively lead and implement ideas effectively in a collaborative and cross-functional working environment
- Excellent interpersonal skills, including verbal, written and presentation communication skills
- Computer literacy including proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook, SharePoint).
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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Head of Fraud Operations
2 weeks ago
Los Angeles, California, United States Sumitomo Mitsui Banking Corp Full timeAbout the RoleWe are seeking a highly skilled and experienced Fraud Risk Manager to join our team at Sumitomo Mitsui Banking Corp. As a key member of our risk management team, you will be responsible for managing the Bank's fraud prevention efforts to ensure adequate measures are in place to detect fraud attempts against the Bank and prevent those losses...
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Head of Fraud Operations
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Los Angeles, California, United States Sumitomo Mitsui Banking Corp Full timeAbout the RoleSumitomo Mitsui Banking Corp is seeking a highly skilled and experienced professional to join our team as a Fraud Risk Manager. In this role, you will be responsible for managing the Bank's fraud prevention efforts to ensure adequate measures are in place to detect fraud attempts against the Bank and prevent those losses from occurring.Key...
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