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Administrative Support Specialist in Managed Care

2 months ago

Nashville, Tennessee, United States Top Fortune 100 Company Full time
Position Overview:
Our esteemed Client, a Top Fortune 100 Company, is seeking to fill the role of an Administrative Support Specialist focused on Managed Care. This position is designed for individuals who thrive in a dynamic environment and are committed to delivering exceptional service.

Key Responsibilities:
  • Assess eligibility for various care programs, ensuring compliance with organizational standards.
  • Facilitate effective communication and scheduling between internal teams and external stakeholders.
  • Conduct comprehensive client interviews to gather essential information and compile case data for legal analysis.
  • Manage casework efficiently, ensuring timely documentation and resolution.
  • Perform legal research and analysis, drafting necessary legal documents with precision.
  • Utilize multiple databases effectively to extract and manage information.
  • Participate in collaborative meetings, contributing to discussions and strategy development.
  • Support the leadership team with various administrative tasks as required.

Qualifications:
  • A bachelor's or associate degree is required.
  • Experience in a legal setting or paralegal studies is advantageous.
  • Background in customer service or call center operations is a plus.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Excellent verbal and written communication skills.
  • Attention to detail and a commitment to meeting deadlines.
  • Demonstrated critical thinking and problem-solving abilities.

Additional Information:
This role is a full-time contract position, requiring onsite presence. The work schedule is Monday to Friday, with standard hours. Candidates must be local and available to work in the designated office location. The position offers a competitive hourly rate, reflecting the value of the expertise required.