Patient Services Coordinator IV

2 weeks ago


Baltimore, Maryland, United States Johns Hopkins Medicine Full time

Job Summary:

The Patient Services Coordinator IV is a key member of the Johns Hopkins Medicine team, responsible for training, leading, and motivating team members. This role requires a clear understanding of the revenue cycle and professional competence in reviewing and securing all appropriate financial resources for patients to maximize reimbursement to the Health System.

Key Responsibilities:

  • Manage complex multi-payer insurance verification and benefits eligibility procedures
  • Obtain and complete documentation for pre-certification and referral/authorizations
  • Assess patient financial liability and schedule, register, and bill patients
  • Provide patient and family contact to receive payment, ascertain appropriate insurance coverage, and initiate applications for alternative sources of funding

Requirements:

  • A.A. degree or equivalent required
  • B.A. degree preferred
  • Five (5) years of relevant work experience in medical office, hospital, medical call center or similar customer service environment
  • Extensive medical insurance processing, admissions, and/or insurance experience required

Work Environment:

Full-Time, 40 Hours Per week, 7:00am-3:30pm

Salary Range: Minimum $19.92 per hour - Maximum $32.89 per hour



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