Patient Services Coordinator
4 weeks ago
Job Summary:
The Patient Services Specialist I is responsible for performing routine front-end clinical operations activities, including scheduling, registration, cashiering, and answering phones. This role requires interacting with patients, families, clinicians, and administrative staff in a courteous and professional manner.
Key Responsibilities:
- Complete and accurate patient registration and check-in
- Scheduling multiple disciplines, including contacting families for availability and coordinating with clinicians
- Monitoring work queues and reconciling as needed
- Collecting co-pays, providing receipts, and providing timely accounting for all collected cash and payments
- Obtaining necessary and required information for clinical and financial documentation
- Responding to patients, families, and center issues in a timely and professional manner
Requirements:
- High School Diploma or equivalent required
- 1-2 years of experience in patient registration preferred
- Ability to gain sufficient competence in Epic system within the first 60 days of employment
Benefits:
Kennedy Krieger Institute offers excellent benefits, including medical, dental, vision, 401K with match, tuition reimbursement, free parking, and child care subsidies. We are committed to putting health and safety first for our patients, students, employees, and the communities we serve.
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