Patient Services Coordinator

6 hours ago


Baltimore, Maryland, United States Kennedy Krieger Institute Full time
Job Summary

The Patient Services Specialist plays a vital role in ensuring the smooth operation of our healthcare facility. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Accurately register and check-in patients, ensuring all necessary information is collected and documented.
  • Schedule appointments and coordinate with clinicians, families, and third-party payers to ensure seamless communication.
  • Monitor work queues and reconcile discrepancies in a timely manner.
  • Collaborate with clinicians and families to manage waitlists and ensure efficient use of resources.
  • Collect co-pays, provide receipts, and maintain accurate accounting records.
  • Obtain and verify necessary information for clinical and financial documentation.
  • Respond to patient and family inquiries in a professional and timely manner, providing routine financial counseling and seeking assistance when needed.
  • Maintain up-to-date knowledge of insurance requirements and regulations.
Requirements
  • High School Diploma or equivalent required; Associate's degree preferred.
  • 1-2 years of experience in patient registration or a related field preferred.
  • Ability to learn and utilize the Epic system within the first 60 days of employment.
Benefits

We offer a comprehensive benefits package, including medical, dental, vision, 401K with match, tuition reimbursement, free parking, and child care subsidies. Additionally, we provide rich professional development opportunities to support your growth and success.



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