Receiving Center Client Service Representative

5 days ago


Albuquerque, New Mexico, United States State of New Mexico Full time
About the Role

This position is a critical part of the State of New Mexico's efforts to support the well-being of children and families in our state. As a Receiving Center Client Service Representative, you will play a key role in ensuring the safety and health of our most vulnerable citizens.

Key Responsibilities
  • Provide support services to clients, including staying with children/youth in the Receiving Center, home visits, arranging appointments and transportation, and entering data/notes into the CYFD System.
  • Assist protective services workers and work on special client-related projects.
  • Direct client interaction and some travel may be required.
Requirements
  • High School Diploma or Equivalency and three (3) months of experience as a home care worker, management of a home, or experience in providing social or rehabilitative services to clients in the community and/or in an institution.
  • Substitutions Apply. See Substitution Table below.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive phone and personal computer usage. Direct client interaction and some travel may be required. Work schedules may differ than the standard 8 - 5 Monday through Friday. Some overtime may also be required on occasion.

Benefits

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.



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